1. Please indicate if you would like a round-trip or a one way
flight, the round-trip option will be selected as default form
of flight.
2 Enter your departure city, your destination city, and the date
you wish to depart and return.
3. Indicate the number of adults, children, and infants
traveling. The default value is one (1) for the number of adults
traveling and zero (0) for the number of children & infants
traveling.
4. After all this information is entered into the appropriate
boxes, hit the search button and the results will open in a new
window.
The search can take up to a minute to be completed. After the
search is completed, you will be shown a list of fares in the
order of cheapest to the highest, regardless of which category
they are part of. The fares listed on Malincho Travel are
divided into two categories, bargain fares & special fares.
Bargain fares are consolidator rates which are not available to
the regular public.
Since bargain fares are far lower priced then the regular fares,
each fare needs to be checked for availability prior to
completing the booking process. Thus, if you select "continue"
for a bargain fare from the list of fares displayed it will take
up to a minute to verify availability of the fare. In the event
a fare is not available, you will be brought back to the search
results allowing you to select a different fare.
However, if a fare is available a set of flight options
available will be displayed. Select an outbound flight and an
inbound flight and click "Continue" to the next page. After
reviewing the total amount you will be charged, fill out the
information about the name(s) of the passenger(s) and then agree
to the terms and conditions by placing your initials in the box
provided and click "Continue".
By agreeing to the terms and conditions it is understood as if
you have read the stipulations within the terms and conditions.
You will then be asked to enter credit card and payment
information. You will need to complete everything with a red
asterisk (*) and then scroll down to the bottom of page to click
the "Finish Booking" button. Clicking the "Finish Booking"
button will lead to us booking the flight. The data will be
transmitted using SSL security feature. You will then receive an
email conformation regarding if the booking was successful and a
six letter, confirmation code will be displayed on your screen.
A successful booking does not mean a booking has been ticketed.
You will receive an email regarding if the booking has been
ticketed.
How are the fares sorted?
The fares are sorted by price from lowest to highest.
Do the fares quoted include taxes?
No. The fares listed on the first page are net fares only.
Taxes, surcharges, and shipping and handling fees are itemized
and shown on the last screen before you enter you credit card
information.
Are all the fares shown available?
No, you must select a fare and check its availability. Unlike a
published fare, a consolidator fare is highly restricted and a
number of rules must be checked in order to display its
availability.
What if the fare I choose is not available?
You can:
• Change the itinerary date
• Select another fare from the list
• send us an e-mail to book the
itinerary for you and you will receive a response to your request within
24 hours.
How do I know that I have successfully purchased a ticket?
You should receive a six character reservation code usually
within 90 seconds after you click on the final purchase button.
Be certain to check your incoming emails over the next day in
case we need to reach you.
E-Ticket or paper ticket?
ELECTRONIC TICKETS
Electronic tickets, or e-tickets, are used by an increasing
number of
top airlines. In simple terms when you choose an e-ticket
through
Airline Network we will automatically create an electronic
record in the
airline's computer system instead of printing a paper ticket.
You will
then be sent an e-ticket receipt instead of a ticket, which, you
will
need to check in with at the airport.
E-tickets offer several key advantages: More Convenient - You do not have to wait for your tickets to
arrive.
More Peace of Mind - No need for a paper ticket, eliminating
worry of
leaving them behind or losing them.
More Affordable - There is now a surcharge for paper tickets on
routes
where an e-ticket is available.
PAPER TICKETS
Traditional paper based ticket (may incur surcharge)
Over 97% of all tickets we sell are e-Tickets. We will only
issue you a paper ticket if the airline(s) require it for your
particular route, or you request a paper ticket.
How will my tickets be sent to me?
Whenever possible, we will issue electronic tickets, also
referred to as e-Tickets, which means we will make your
reservation with the airline electronically. E-Tickets are
paperless, meaning you will have no printed documents. All you
have to do is show up at your airline ticket counter at the
airport, with a government issued photo ID and they will access
your reservation on their computer and issue a boarding pass.
When an e-Ticket is not available, Paper Tickets will be
delivered to the billing address listed on your credit card
account, via Fed Ex/DHL or UPS.
We also will send you a PASSENGER RECEIPT for your records
trough regular mail. You will receive it within a week after you
ticket has been issued. When are the tickets issued?
They are normally issued within 2-3 days after the payment has
cleared.
You will receive an e-mail as soon as your tickets are issued.
I cannot tell if my booking has been completed, what can I do
to find out?
If you are not sure if your booking has been completed, you
should first check your inbox for the email account you entered
for the reservation. You should check your junk mail folder as
well in the event it is not in your inbox. If you do not have
any emails conforming whether the reservation was completed or
not, you should then give us a call or email us regarding your
concern.
How can I find the lowest airfare prices?
The airlines do not release airfare sales at the same time
each year. You will need to check the site periodically to view
current prices. Here are some tips that usually produce the
lowest fares:
- Consider flying on Tuesday thru Thursday, both departing and
returning.
- The airlines will often cut the cost of a ticket significantly
if you have a Saturday night stay over.
- Round trip tickets on the same airline are usually cheaper
than one-way tickets.
- Try to book your flights at least 3 weeks in advance.
- If your destination is a smaller airport, it may be
substantially cheaper to fly to a major airport that is less
than 50 - 100 miles away and rent a car or have a friend pick
you up.
Will you be able to guarantee a fare for me?
We are unable to guarantee any fare. All fares are subject to
change without notice. A quoted fare is only available for a
short window of time and can increase without notice. Theses
changes in fare quotes are not made by Malincho Travel but
instead by the airline(s). Making a booking does not guarantee a
fare. A fare is only guaranteed if the booking related to the
particular fare has been ticketed.
How can I make a purchase not using a credit or debit card?
Malincho Travel only accepts credit cards. Money orders, checks or any other form of payment cannot be used. We do
not accept credit cards issued in countries other than the
US or
Canada or whose billing addresses is not in one of these two
countries.
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